OUR GUARANTEES

Valid from 31st January 2012

We are very proud of our above average 1^st time Pass Rate, and the service that we offer, that we believe that no other local driving school can GUARANTEE YOU MORE!

. We GUARANTEE that you will drive our tuition vehicle on your first lesson, and not be sat on the side of the road, saving the instructors fuel for any longer than is absolutely necessary. If you don’t drive the car on the first lesson, the lesson will be yours for FREE!!

. A common complaint that I hear from pupils, coming to me from other instructors, is they are often late, with no notice or 10 minutes before the lesson they text saying they can’t make the lesson. That’s why I GUARANTEE that if I’m more than 20 minutes late for your driving lesson, without giving you at least 45 minutes notice by text, then you will get that booked lesson for FREE !! (The only exception to this, is the training vehicle being involved in an accident or braking down - Proof can be provided if required, Bad weather or driving tests over running.)

. I request that my pupils give me 24 hours notice to cancel a driving lesson, otherwise they will be charged in full for that missed lesson. Therefore it only seems fair, that if I don’t give you 24 hours notice to cancel your driving lesson, then I GUARANTEE that the missed lesson, will be credited back to you for FREE!! (The only exception to this, is the training vehicle being involved in an accident or breaking down - Proof can be provided if required, Bad weather or Driving Tests over running. )

. GUARANTEED referral scheme available to you, when you introduce a friend to CITY Way School of Motoring. Please call for further details or see website for further information.

. We GUARANTEE, that you will drive a fully insured, taxed, car fitted with dual controls for your safety, that is maintained to the manufacturer’s specification.

. We GUARANTEE, that we have an ‘open car policy’, therefore , for example - if you are –

A mum, wanting to learn to drive, you can bring your child with you, on your driving lesson. (You just need to bring the appropriate car restraint with you, as required by LAW )

If your a Parent, then you can always come out on a driving lesson, to see how your Son / Daughter is progressing.

If you want to bring your friends / Boyfriend / Girlfriend, out on a driving lesson to see how you are doing, That’s fine with me.

The three examples above, would give an ideal “Real Life “Feel to your driving lesson, but with the safety of a qualified driving instructor with you.

. We GUARANTEE that your driving course will be structured to your own individual requirements, and progress notes taken at the end of the lesson, therefore helping you see your own performance strengths and weaknesses.

. We Offer a GUARANTEED PASS DRIVING COURSE – As much tuition as required to pass your Driving test for ONLY £ 1000.00 - FIXED FEE – All Practical driving Test fees Paid for by us. (Terms and Conditions Apply) Please call for further details, or check out our Lessons Page.

. We GUARANTEE to give you the full support, you require to achieve your driving license, whether from, Booking your Theory / Driving test or additional assistance in the preparation for your theory test. We can even take payments for these Tests and lessons over the phone and GUARANTEE that we will not charge you an additional fee for these payments.

. We believe, that you are paying for a driving lesson, and your time is valuable, that’s why, I can GUARANTEE, that I will not answer the telephone whilst on your driving lesson. All my calls during driving lessons are transferred to my Office, where messages can be left with my very helpful admin staff.